Your affiliation is subject to the affiliation agreement and the property supplement that you must read as part of the application process and which you must accept. It`s great to count on this service car next door! It is easy to rent a car with them. The payment was well managed and clear. The rented car was like the pictures shown. I am completely satisfied with this service. Thank you very much! This is the deal you make when you join Car Next Door. It contains the rules that help our community of self-sharers work smoothly and safely. It also defines the terms of insurance coverage that protects you when you rent a car. I am so sorry that we first held you responsible for the damage you did not cause.
The following article explains how you can challenge liability in case of damage: support.carnextdoor.com.au/hc… Read more I`m so sorry for the delay in your application. We have seen an increase in demand that has resulted in some delays in processing times. Please make sure you have completed all the steps to check your account… Read more – The car`s computer asked for an oil check. The NSW service reviewer doesn`t even have a… Read more The Dispute Resolution Directive explains the dispute resolution process that members may have with us or with another member. Thank you for being fully aware of the terms and conditions. Because Next Door does not study things, but simply deducts money from people`s accounts, whether they are responsible or not…
Read more We regret that we have not been able to approve your application. Since we give people access to cars, we have to be more careful than renting cars. Our criteria are so strict… Read more I regret to hear that you had unexpected charges. When you joined Car Next Door, you agreed to the terms of our membership agreement. It also implies that we can get the payment back on your card… Read more If an NSW service agency has stated that the car is not safe from traffic, I think you should check your statement and take the necessary steps to make sure it is not available for other people to rent it. Car… Read more car was dedicated to parking and easy to find with many public car parks available. Van was clean and well didn`t work any problems. Also, the reverse sensor and a car really helped.
The only answer I got was that this thing is busy checking my application, and it was more than 12 hours. If they say it is not approved, it does not matter, I can look elsewhere. Disappointed by the response time This company used to be honest and reliable. Their clients were very understanding and forgiving in solving the problems (they were based in Australia). I think in recent years they have had changes in their ownership/management that have completely changed things. My partner, me and my sister, have had unpleasant experiences with Car Next Door several times. It also involves falsely blaming prejudice that did not belong to us (after causing us a few weeks of headaches, they found evidence that it was not our fault), inconsistent … Learn more The privacy and credit reporting policy explains how we stop and use your personal data and exchange information with credit bureaus. I rented the car for a driving test that caused me to fail. My inspector reported the car as NOT ROADWORHTY, frictionless tires. I didn`t even get a chance to have my abilities assessed. It defines the relevant terms and conditions for members who rent their vehicle via the Car Next Door platform and defines in detail the vehicle`s insurance coverage.
